AI, Automation & Emerging Technology

Description

Artificial Intelligence Automation Emerging Technology

Upcoming Sessions

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Shangri-La, Le Grand Salon
Oct 20, 2026
9:30 AM12:00 PM
Organizational Design, Change & TransformationAI, Automation & Emerging Technology

UNLEASH HR 2030 Summit

Christoph BonertThe Josh Bersin CompanySenior Advisory, UK & EMEADavid MorrisThe Josh Bersin CompanySenior Advisor, UK & EMEAJosh BersinThe Josh Bersin CompanyFounder & CEOWilliam PelsterThe Josh Bersin CompanyCo-Founder
Description

AI agents aren't coming - they're already here, and they're rewriting the rules of human resources faster than most organizations are ready for. In this exclusive masterclass, Josh Bersin and the team at The Josh Bersin Company reveal the HR 2030™ blueprint: the definitive vision for what the agentic HR function looks like, where the transformation is happening right now, and what your organization needs to do to stay ahead.

Walk away with research-backed frameworks, real-world case studies, and a clear roadmap for building an HR function that's leaner, smarter, and built for what's next.

Agenda at a Glance

  • 09:30 – 09:45| Welcome Address
  • 09:45 – 10:15| Keynote
  • 10:15 – 10:45 | Organization Spotlights
  • 10:45 – 11:15 | Debate
  • 11:15 – 12:30 | Challenge Mapping
  • 12:30 – 14:00 | Networking Lunch
  • 14:00 – 15:45 | Roundtable Discussions
  • 15:45 – 16:15 | Q&A & Closing Remarks

In this summit, you'll discuss:

The Big Transformation Picture and the Impact of Agents
The HR profession is facing its most significant shift in a generation. Josh opens with the HR 2030 vision - unpacking what agentic AI really means for HR, why superagents are a fundamentally different bet than point solutions, and how the world's most forward-thinking companies are already pulling ahead.

Where AI Is Driving Real Transformation - Right Now
AI isn't disrupting every corner of HR equally. Learn how the seven HR superagents are reshaping the function end to end, and how to find the right starting point for your organization - no matter where you are today.

The Learning Revolution: From Content Library to Dynamic Enablement
The era of pushing courses and hoping something sticks is over. Understand how AI is transforming L&D into a real-time, hyper personalized capability engine - embedded directly in the flow of work. Including a look at digital twins, the four maturity levels reshaping the field, and what it actually takes to become an AI-first learning organization.

Talent Acquisition and Contact Centers: The Agentic Takeover
Recruiting and HR service delivery are being completely reinvented. Learn how AI superagents are compressing weeks-long hiring processes into minutes, what the recruiter role looks like when it's truly empowered by AI, and how the best organizations are delivering frictionless employee experiences at scale.

HRBPs and Digital Twins: The Strategic Upgrade
Contrary to popular fear, the HRBP role isn't disappearing - it's becoming more powerful than ever. Explore how digital twins and AI are elevating HR Business Partners into high-impact strategic advisors, and why organizations tackling the most complex transformations are betting big on this evolution.

The New HR Operating Model: Ratios, Metrics, and the Role of Humans
What does the HR org chart actually look like in 2030? Dive deep into the hard numbers - new headcount ratios, structural shifts, the roles that are emerging, and the success metrics that will replace the old ones. Plus: a clear-eyed look at where human judgment remains irreplaceable, and how to design for it.

Open Q&A and Closing Remarks

Terminal 7 
Oct 20, 2026
12:15 PM7:00 PM
Leadership & Workforce StrategyOrganizational Design, Change & TransformationAI, Automation & Emerging Technology Data, Analytics & Workforce Intelligence

Workhuman Forum

Holly RansomEmergent Global Leadership Expert, Bestselling Author, and CEOGianpiero PetriglieriINSEADExpert on Leadership & Learning in the Workplace and Associate Professor of Organisational BehaviourDr. Susan DavidHarvard Medical SchoolLeading Management Thinker, Bestselling Author & Award-Winning PsychologistEric MosleyWorkhumanFounder, CEO & Board Member
Description

This exclusive, complimentary event brings together 300+ executives from leading organizations to explore the ideas, technologies, and strategies defining what's next in work. No fluff. Just substance.

Agenda at Glance:

13:00 - 13:15 | Welcome Address

13:15 - 13:55 | Keynote

13:55 - 14:40 | Keynote

14:40 - 16:00 | Coffee & Networking Break

16:00 - 16:40 | Panel Discussion

16:40 - 17:25 | Fireside Chat

17:30 - 19:00 | Book Signing & Networking

Detailed Agenda

13:00 - 13:15 - Welcome Address by Holly Ramson

13:15 - 13:55 - Humanizing Leadership to Grow Through Change

Transformation rarely fails because leaders lack a clear vision or a sound strategy. It fails because their organizations struggle to bring the vision to life and put the strategy to work. While they might understand the rationale for transformation, people cannot muster the focused energy to challenge and change habits, norms, and familiar ways of working. Trust erodes, connections loosen, performance falters, and the transformation effort stalls.

The reason that happens so often, INSEAD professor Gianpiero Petriglieri believes, is that traditional, somewhat mechanical models of leadership get in the way of understanding and working with the human layers of transformations. We must humanize leadership - how we understand, portray, and practice it - if we aspire to get what human work is, and do it well. The leaders who bring transformation to life are those who come alive first.

In this interactive session, Gianpiero will share a blueprint for humanizing leadership to foster the development of people, communities, organizations, and cultures as a whole. Together, you'll explore:

  • Common reactions to the imperative to transform
  • The difference between mechanistic and humanistic views of leadership
  • Why humanizing leadership is the key that unlocks lasting transformation
  • How we can develop and sustain that kind of leadership in our daily work

You'll leave with a clearer sense of what it means to build work relations, teams, and organizations that don't just cope well with change but truly grow through it.

Speaker: Gianpiero Petriglieri, Expert on Leadership & Learning in the Workplace and Associate Professor of Organizational Behavior, INSEAD

13:55 - 14:40 - The Human Signals Shaping the Next Era of Work

AI has flattened the workforce landscape even faster than expected. Tools, skills, and AI capabilities are converging, and yet execution gaps are widening. In this keynote, Workhuman Founder and CEO, Eric Mosley, argues that most organizations are rich in data but poor in signal, especially when it comes to understanding how work gets done, where leadership is emerging, and whether people are truly aligned around strategy. In a world where technical capabilities are increasingly interchangeable, competitive differentiation has shifted to human contribution: collaboration, judgment, influence, and leadership in motion.

Speaker: Eric Mosley, Founder, CEO & Board Member, Workhuman

14:40 - 16:00 - Coffee & Networking Break

16:00 - 16:40 - Panel Discussion

16:40 - 17:25 - Where Transformation Breaks or Builds: A Conversation with Dr. Susan David

As organizations navigate constant technological and market change, the real challenge is not transformation itself but building the human capacity to sustain it. In this session, Harvard Medical psychologist and bestselling author Dr. Susan David sits down to discuss why Emotional Agility is becoming one of the most important leadership capabilities of our time and how developing more agile people creates more adaptable, resilient organizations.

Moderator: Holly Ramson, Leadership Expert, Bestselling Author, and CEO, Emergent Global

Speaker: Dr. Susan David, Leading Management Thinker, Bestselling Author & Award-Winning Psychologist, Harvard Medical School

17:30 - 19:00 - Book Signing & Networking

Workhuman
Shangri-La, Le Grand Salon
Oct 20, 2026
12:30 PM4:00 PM
AI, Automation & Emerging Technology

UNLEASH AI Summit

Stacia GarrRedThread ResearchCo-founder and Principal Analyst
Description

Artificial intelligence is moving quickly, but many organizations are still trying to answer the same questions. Where should we focus? What should we prioritize? How do we move from experimentation to scale? And what does successful AI transformation actually require in the mid to long term?

The UNLEASH AI Summit is an immersive, workshop-led experience designed for leadership teams responsible for AI strategy, workforce transformation and business outcomes. Bringing together leaders across HR, technology, data and digital transformation, the summit creates space to learn, work and make decisions together.

Combining practical frameworks, peer discussion and hands-on sessions, attendees will refine their own roadmap for AI transformation, building capability and deploying AI at scale.

Because AI transformation is not a technology project. It is a leadership challenge.

Agenda-at-a-glance

  • 12:30 – 13:00 | Grab & Go Lunch
  • 13:00 – 13:15 | Welcome Address
  • 13:15 – 15:00 | Immersive Workshop
  • 15:00 – 15:15 | Coffee & Networking
  • 15:15 – 16:30 | Immersive Workshop
  • 16:25 – 16:30 | Closing Remarks
UKG
Stage 4 - Skills & L&D
Oct 21, 2026
9:00 AM9:35 AM
AI, Automation & Emerging Technology Data, Analytics & Workforce Intelligence

 The Skills Cliff

Brian GlaserGoogleVice President & Chief Learning Officer
Description

The question isn't whether AI will outpace human capability. It's whether you'll build an AI-ready workforce before it does. We are living through a change in eras, not a change in tools. The organizations that come out ahead will be the ones honest enough to ask what they need to stop doing as much as what they need to start. In this opening keynote, Brian Glaser explores what the AI era means for workforce investment, career development, organizational design and leadership.

Most AI transformation efforts are building literacy when they should be building judgment. There is a difference and closing that gap is now one of the most urgent priorities facing HR and business leaders.

In this session, you'll discover:

  • Why VUCA was just the warm-up act and what the BANI era demands of organizations now
  • The collapse of traditional career pathways and what replaces them
  • Why continuous upskilling is becoming a business necessity rather than an L&D initiative
  • Which workforce assumptions need to be challenged before AI challenges them for you
  • Why the hardest decision in a period of reinvention is not what to build next but what to let go
  • Key lessons from Google's work and future

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