Organizational Design, Change & Transformation

AI agents aren't coming - they're already here, and they're rewriting the rules of human resources faster than most organizations are ready for. In this exclusive masterclass, Josh Bersin and the team at The Josh Bersin Company reveal the HR 2030™ blueprint: the definitive vision for what the agentic HR function looks like, where the transformation is happening right now, and what your organization needs to do to stay ahead.

Walk away with research-backed frameworks, real-world case studies, and a clear roadmap for building an HR function that's leaner, smarter, and built for what's next.

Agenda at a Glance

• 09:30 – 09:45| Welcome Address
• 09:45 – 10:15| Keynote
• 10:15 – 10:45 | Organization Spotlights
• 10:45 – 11:15 | Debate
• 11:15 – 12:30 | Challenge Mapping
• 12:30 – 14:00 | Networking Lunch
• 14:00 – 15:45 | Roundtable Discussions
• 15:45 – 16:15 | Q&A & Closing Remarks

In this summit, you'll discuss:

The Big Transformation Picture and the Impact of Agents
The HR profession is facing its most significant shift in a generation. Josh opens with the HR 2030 vision - unpacking what agentic AI really means for HR, why superagents are a fundamentally different bet than point solutions, and how the world's most forward-thinking companies are already pulling ahead.

Where AI Is Driving Real Transformation - Right Now
AI isn't disrupting every corner of HR equally. Learn how the seven HR superagents are reshaping the function end to end, and how to find the right starting point for your organization - no matter where you are today.

The Learning Revolution: From Content Library to Dynamic Enablement
The era of pushing courses and hoping something sticks is over. Understand how AI is transforming L&D into a real-time, hyper personalized capability engine - embedded directly in the flow of work. Including a look at digital twins, the four maturity levels reshaping the field, and what it actually takes to become an AI-first learning organization.

Talent Acquisition and Contact Centers: The Agentic Takeover
Recruiting and HR service delivery are being completely reinvented. Learn how AI superagents are compressing weeks-long hiring processes into minutes, what the recruiter role looks like when it's truly empowered by AI, and how the best organizations are delivering frictionless employee experiences at scale.

HRBPs and Digital Twins: The Strategic Upgrade
Contrary to popular fear, the HRBP role isn't disappearing - it's becoming more powerful than ever. Explore how digital twins and AI are elevating HR Business Partners into high-impact strategic advisors, and why organizations tackling the most complex transformations are betting big on this evolution.

The New HR Operating Model: Ratios, Metrics, and the Role of Humans
What does the HR org chart actually look like in 2030? Dive deep into the hard numbers - new headcount ratios, structural shifts, the roles that are emerging, and the success metrics that will replace the old ones. Plus: a clear-eyed look at where human judgment remains irreplaceable, and how to design for it.

Open Q&A and Closing Remarks

This exclusive, complimentary event brings together 300+ executives from leading organizations to explore the ideas, technologies, and strategies defining what's next in work. No fluff. Just substance.

Agenda at Glance:

13:00 - 13:15 | Welcome Address

13:15 - 13:55 | Keynote

13:55 - 14:40 | Keynote

14:40 - 16:00 | Coffee & Networking Break

16:00 - 16:40 | Panel Discussion

16:40 - 17:25 | Fireside Chat

17:30 - 19:00 | Book Signing & Networking

Detailed Agenda

13:00 - 13:15 - Welcome Address by Holly Ramson

13:15 - 13:55 - Humanizing Leadership to Grow Through Change

Transformation rarely fails because leaders lack a clear vision or a sound strategy. It fails because their organizations struggle to bring the vision to life and put the strategy to work. While they might understand the rationale for transformation, people cannot muster the focused energy to challenge and change habits, norms, and familiar ways of working. Trust erodes, connections loosen, performance falters, and the transformation effort stalls.

The reason that happens so often, INSEAD professor Gianpiero Petriglieri believes, is that traditional, somewhat mechanical models of leadership get in the way of understanding and working with the human layers of transformations. We must humanize leadership - how we understand, portray, and practice it - if we aspire to get what human work is, and do it well. The leaders who bring transformation to life are those who come alive first.

In this interactive session, Gianpiero will share a blueprint for humanizing leadership to foster the development of people, communities, organizations, and cultures as a whole. Together, you'll explore:

• Common reactions to the imperative to transform
• The difference between mechanistic and humanistic views of leadership
• Why humanizing leadership is the key that unlocks lasting transformation
• How we can develop and sustain that kind of leadership in our daily work

You'll leave with a clearer sense of what it means to build work relations, teams, and organizations that don't just cope well with change but truly grow through it.

Speaker: Gianpiero Petriglieri, Expert on Leadership & Learning in the Workplace and Associate Professor of Organizational Behavior, INSEAD

13:55 - 14:40 - The Human Signals Shaping the Next Era of Work

AI has flattened the workforce landscape even faster than expected. Tools, skills, and AI capabilities are converging, and yet execution gaps are widening. In this keynote, Workhuman Founder and CEO, Eric Mosley, argues that most organizations are rich in data but poor in signal, especially when it comes to understanding how work gets done, where leadership is emerging, and whether people are truly aligned around strategy. In a world where technical capabilities are increasingly interchangeable, competitive differentiation has shifted to human contribution: collaboration, judgment, influence, and leadership in motion.

Speaker: Eric Mosley, Founder, CEO & Board Member, Workhuman

14:40 - 16:00 - Coffee & Networking Break

16:00 - 16:40 - Panel Discussion

16:40 - 17:25 - Where Transformation Breaks or Builds: A Conversation with Dr. Susan David

As organizations navigate constant technological and market change, the real challenge is not transformation itself but building the human capacity to sustain it. In this session, Harvard Medical psychologist and bestselling author Dr. Susan David sits down to discuss why Emotional Agility is becoming one of the most important leadership capabilities of our time and how developing more agile people creates more adaptable, resilient organizations.

Moderator: Holly Ramson, Leadership Expert, Bestselling Author, and CEO, Emergent Global

Speaker: Dr. Susan David, Leading Management Thinker, Bestselling Author & Award-Winning Psychologist, Harvard Medical School

17:30 - 19:00 - Book Signing & Networking

Global organizations are facing new rhythms of work: more fluid, distributed, regulated, AI-driven, and human than ever. ADP helps you build for those rhythms with one trusted global HCM platform and partner that brings HR, payroll, workforce management, data, service and compliance together. It unifies everything you need to keep work moving - efficiently, intelligently and securely. Discover how leading organizations are using ADP Lyric HCM, ADP's new AI-powered global HCM platform, to simplify workforce complexity and create more connected employee experiences. Built on ADP's market-leading payroll expertise, powerful workforce data, and best-in-class compliance and security it helps organizations adapt to change with confidence and create better outcomes for their people and business.

• Get an inside look at ADP's newest full-suite, global HCM solution.
• Learn how flexible, intelligent, human-centric technology can transform your organization for employees at all levels.
• Discover how ADP clients are navigating change with greater agility, confidence, and control.

When Vineet Nayar inverted the corporate pyramid at HCL Technologies putting employees above customers, transparency above hierarchy and trust above control it challenged how organisations think about value creation. Today, as AI reshapes work that question becomes more urgent where does value actually sit and what is HR responsible for building. Vineet is the author of the forthcoming book 'Humans First, Machines Second: 30 Sparks to Reimagine Winning in the Age of AI' (released mid-2026). The book is anchored in the idea that "AI will not transform organizations until leaders are willing to redesign how humans create value." His previous book, Employees First, Customers Second, published by Harvard Business Press, was a global bestseller with over 100,000 copies sold.

This keynote will draw on large scale transformation experiences across both enterprise and education. The session focuses on what it takes to design organizations where people do the work AI cannot and where HR plays a central role in shaping that system.

• Clarify where value sits in your organization and decide what HR must own versus influence as AI reshapes decision making
• Redesign work beyond roles and tasks shifting towards capability systems that prioritize judgment, problem solving and adaptability
• Define what human advantage means in your business and where to invest in skills that AI cannot replicate at scale
• Rethink frontline leadership and transparency enabling managers to act as decision makers not just executors of central strategy
• Make the shift from reskilling to capability strategy deciding what to stop, start and fundamentally redesign to stay competitive