Fluent Futures: How Carrefour Is Using Language to Unlock a New Era of Global Collaboration
Oct 22, 2025 — 11:30 am - 11:55 AMStage SO4
Description
Carrefour has launched a bold, pan-European language learning initiative that goes far beyond vocabulary. The retailer is building a more connected, agile and culturally aware workforce: breaking down internal borders to fuel innovation and unity across its multinational footprint. Hear how this first-ever group-wide language platform spanning six countries for over 165,000 employees offered free access to 14 languages via Busuu enjoying more than 2,000 sign-ups in the first 48 hours!
• Recognising the goal and mission: The need to overcome language barriers as a strategic obstacle to collaboration and cultural cohesion
• Repositioning language learning as a driver of inclusion, agility and global mindset
• Working with a new technology partner, Busuu, to roll out a scalable, mobile-first platform across Europe
• How did the project achieve such rapid adoption with over 2,000 users in 48 hours
• Intuitive design: How it blended tech with human-led learning to build lasting behavioural and cultural change
• Creating a robust foundation for future L&D innovation and seamless cross-border teamwork
