No Tech for the Sake of Tech & No AI for the Sake of AI: Identify Business Problems First
Oct 21, 2025 — 12:00 pm - 12:30 PMStage SO4

Description
We are all taking a pragmatic look beyond hype and focus on where AI and HR tech actually solve real business challenges. Though 78% of companies now use AI in at least one function, just 1% have scaled it beyond pilot. Meanwhile, 55% of organizations are boosting HR'tech budgets in 2025 but 42% say poor business cases or data are holding them back. In this session, we'll show you how to define the real problems first so every investment delivers real results.
• How to identify core business problems first before integrating technology to ensure AI serves a clear, purpose-driven role rather than just being added for the sake of it.
• Learn how to incorporate new HRTech or AI into HR processes as an enabler to drive meaningful business outcomes, rather than treating it as a standalone solution.
• Explore how to apply automation strategically for maximum efficiency by identifying areas where it will have the greatest impact, while still preserving the human touch in HR processes.
• The benefits and limitations of AI-powered HR chatbots and self-service tools, and learn how to balance automation with personalized, human-driven support.