How Ryanair Is Deploying AI at Scale While Competing in One of Europe's Toughest Markets
Description
In this keynote, CEO Eddie Wilson shares how Ryanair has moved beyond experimentation to implementing optimization and machine learning solutions along with the deployment of AI agents across the business, which is driving greater efficiency, productivity, and faster decision-making. This is a story of execution at scale, and the continuous development for next level productivity which is critical as the business continues to grow.
For HR leaders, it raises critical questions: Is your organization AI ready and enabled? How do roles and operating models evolve? And what does leadership look like when humans and AI work side by side? This session cuts through the hype to explore what's working in practice and what type of organization it takes to embed AI at scale in a fast-moving, operational business.
- An AI journey which has only just started: Building a 'second workforce' of AI agents that complements, rather than replaces, human capability
- Making AI investments deliver measurable business value in a tighter economic and highly competitive environment
- Balancing shareholder expectations, operational efficiency and customer experience throughout AI transformation
- Controlling the narrative and leading organizational change so AI becomes part of the business, not a standalone technology project
- Redesigning roles, decision-making and operating models for a workforce of people and AI
- The Key Lessons to enable success: beyond experimentation to enterprise-wide execution