Skills Development

This session draws on what that experience actually teaches and what it means for organizations of every size and sector represented in this room what reskilling 1.6 million people for an AI-enabled world actually requires.

• How to design work that is genuinely better for the people doing it and more productive for the business
• The capability questions every board will be asking HR within two years
• What the world's largest workforce tells us about where work is heading globally
• How global strategy becomes local reality: translating transformation for 10,000 different store environments
• The micro-level mechanics: how individual managers are equipped to lead change without a playbook for every situation
• Keeping the human experience consistent when your workforce spans 19 countries, dozens of languages and vastly different labor markets
• What the data from the frontline actually tells you and how to act on it at speed
• The difference between a transformation that looks good in the boardroom and one that holds up on the shop floor

Geography isn't destiny. Coca-Cola, headquartered in Atlanta, built AI sandboxes across its local teams and put Shenzhen energy inside an American company. It can be done. Just not fast enough in most organizations.

For HR leaders across sectors, this session works through:

• What mindset is now helping leading organizations pull ahead in the AI economy
• Why knowledge is the commodity now, and judgment, context and decision quality are what companies actually pay for
• The shift from skills frameworks to skills liquidity
• Experimentation speed as the new currency of organizational performance
• How leaders frame AI as an opportunity or a threat, and how that framing shapes adoption everywhere downstream
• What it actually takes to get psychological safety deep enough for workforce-level experimentation at scale
• The hidden cost of delayed decisions in a moment that rewards movement