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Stage 1 - Main Stage
Oct 21, 2025
5:00 PM6:00 PM
Artificial IntelligenceFuture of Work

AI Optimist

Scott GallowayNYU SternProfessor of Marketing
Description
In his signature provocative style, Scott will explore where AI is already accelerating value: from personalized healthcare and smarter education to augmented workforces and new leadership models. He'll spotlight the dominance of platforms like OpenAI and Nvidia, and the rise of agentic AI tools that enhance rather than replace human capability. This is also a conversation about responsibility. What jobs will look like, what risks we must manage, and what kind of connection we must preserve in a world that moves faster than ever. • Discover why AI may unlock the next era of productivity and how to be ready • Understand sector-specific AI gains, from education to healthcare to corporate strategy • Learn how to position yourself and your workforce to benefit from AI, not be displaced by it • Get grounded in historical context: what tech disruption has really meant for jobs and workers • Take away human-first strategies to lead with clarity, connection, and long-term value
Stage 1 - Main Stage
Oct 22, 2025
8:55 AM9:45 AM
Artificial IntelligenceHR TechnologyLearning and Development

The Disruption Never Stops: How AI is Radically Transforming HR

Josh BersinThe Josh Bersin CompanyFounder & CEO
Description
Drawing on exclusive new research and 100+ use cases from across the industry, Josh explores the rise of AI agents, the shift from headcount to skills intelligence, and the reinvention of employee experience through intelligent systems. He will show how companies are rebuilding their talent strategy around productivity, adaptability, and trust: and what separates high-performing "superworker" organizations from the rest. This is not incremental change. It's a once-in-a-generation reset of how we hire, manage, reward, and develop talent. • Understand how AI is reshaping every major domain of HR, from talent acquisition and EX to learning, skills, and performance • Discover how leading companies are deploying agents, platforms, and AI-first strategies for measurable productivity and growth • Learn how to break down silos and build systemic HR functions that align with new business models • Explore the CEO and CHRO priorities driving bold reinvention across industries • Walk away with actionable insights to redesign your HR tech stack, organization model, and workforce strategy for 2025 and beyond
Stage 4 - Worktech | SO4
Oct 22, 2025
9:00 AM9:25 AM
Artificial IntelligenceFuture of Work

Momentum Is the New Maturity: The 7 Drivers Defining AI Readiness in HR

Kyle LagunasKyle & CoFounder
Description
Momentum, not maturity, is what separates HR teams creating real impact from those still circling AI. Drawing on research with 350+ HR leaders, Kyle & Co identify seven key drivers that determine whether AI efforts accelerate or stall from literacy and governance to risk orientation and coalition-building. While most HR teams are still piloting or experimenting, only a few are moving with speed and confidence. This session reveals what they’re doing differently. You’ll gain a fresh, practical framework to assess your organization’s AI readiness, pinpoint where your momentum is slowing, and identify the targeted supports, partnerships, and leadership behaviours that sustain progress and make change stick. You’ll learn how to: • Reframe “AI maturity” as a living, moving measure of momentum. • Diagnose where your organization’s AI energy is stuck — and why. • Strengthen the seven core drivers of AI readiness, from data literacy to decision governance. • Build cross-functional coalitions that convert AI pilots into scalable results. • Access practical tools and supports to sustain momentum and make impactful change across HR and beyond.
Stage 2 - HR Reinvention | SO2
Oct 22, 2025
9:00 AM9:25 AM
Change ManagementLearning and DevelopmentSkills Development

Visionary Leadership: Reimagining HR's Strategic Function for Flexibility and Growth

Stephen ChildsPanasonic AutomotiveChief Human Resources Officer | Global Keynote Speaker
Description
As global markets shift and technology accelerates change, HR leaders are being called to step into one of the most pivotal roles in the organisation. The CHRO is no longer a back-office role but a central force in driving resilience, innovation and long-term value. In this session, discover how forward-thinking HR leaders and teams are expanding their influence, building critical business partnerships and fostering a growth mindset across the enterprise. Learn how to shape an HR function that is built for complexity and committed to people-first progress. • Why this is a pivotal moment in the evolution of the role of the CHRO • What specific changes and shifts in HR's strategic function are needed now and in the next 5 years • Identify which emerging and essential skills will be needed for a more business-centric HR team • Strategies for developing high-impact AI and technology part of the function, from full integration to setting up high impact AI teams • Considerations of maintaining the integrity of your hard-won experience and culture created
Stage 5 - Talent | SO5
Oct 22, 2025
9:05 AM9:25 AM
Artificial IntelligenceTalent AcquisitionTalent ManagementCompliance and Regulation

A New Era for AI-Augmented HR Leadership

Oliver GrohmannEmirates GroupExecutive Vice President Human Resources
Description
This opening session explores how the Emirates Group is applying people analytics, machine learning, and digital tools to transform the end-to-end stages of the employee journey. From optimizing sourcing strategies to delivering seamless onboarding experiences, AI and analytics are enabling HR to act with greater speed, precision, and foresight, while never losing sight of what matters most: the human touch. • Applying AI to improve candidate matching, optimise sourcing channels, and reduce time-to-hire • Designing tech-enabled onboarding journeys that enhance engagement and accelerate integration • Using dashboards and predictive analytics to monitor and improve retention, agility and long-term growth • Leveraging machine learning to provide timely, personalised support to employees throughout their lifecycle • As we embrace this new era, the Emirates Group remains committed to combining innovation with empathy, ensuring every digital advancement enhances the human experience.
Stage 3 - AI | SO3
Oct 22, 2025
9:05 AM9:30 AM
Artificial IntelligenceAutomation

The Future of AI in HR: From Automation to Agentic Intelligence and Enterprise Accountability

Melinda McKinleyStandard CharteredChief Operating Officer - Strategy and Talent
Description
HR leaders are becoming the architects of responsible AI adoption shaping use cases, governance and employee experience. This session lays out the core actions needed to embed AI into HR strategy: from building ethical oversight and digital fluency to designing tools employees trust and use How HR leaders are becoming stewards of AI transformation across the enterprise: • Prioritise AI use cases that solve real employee problems • Embed ethics and governance from day one • Use behavioural insight to guide design and adoption • Train HR teams to become AI-literate and change-ready • Equip 85,000 colleagues with trusted GenAI tools • Measure impact through performance, engagement, and feedback data • What are the practical takeaways for embedding agentic AI into your HR operating model
Stage 2 - HR Reinvention | SO2
Oct 22, 2025
9:30 AM10:00 AM
Change ManagementFuture of WorkStrategy and Leadership

Adaptive Leadership in a Disordered World: Rethinking Culture, Control and the Role of HR in Global Disruption

Daniel ThornileyDT-Global Business ConsultingPresidentJanaina TavaresActionAid International Global Head of People and Culture Geert-Jan WaasdorpIntelligence GroupFounder & Director Labour Market
Description
This session brings together senior leaders to examine the evolving responsibilities of the HR function - not just as a steward of culture, but as a strategic engine for institutional adaptability. In a world where global ambition increasingly collides with local volatility, the ability to design resilient, culturally coherent organisations has become a critical differentiator. Dr. Daniel Thorniley, a renowned expert on emerging markets, geopolitics and business strategy, will guide the discussion, drawing on real-world case studies from Central and Eastern Europe, the Middle East, and Africa. The panel will support how organisations can maintain trust, leadership and plan better across fragmented markets and competing geopolitical and economic agendas. Key Discussion Points: • In a world of change, how are geopolitics and economic fragmentation reshaping leadership accountability and HR's strategic mandate? • The role of corporate culture as ballast in turbulent markets and how can strong values offset systemic instability? • The implications of migration and displacement on HR are deep, multi-layered and increasingly urgent especially as climate change, geopolitical instability and economic shifts accelerate these trends • Building leadership teams that can adapt across jurisdictions with divergent regulatory and cultural expectations • What HR can learn from emerging market volatility about workforce resilience, localisation and decentralised decision-making • Whether 'adaptive leadership' is a viable long-term model or a stopgap for institutional indecision
Stage 4 - Worktech | SO4
Oct 22, 2025
9:30 AM10:00 AM
Artificial IntelligenceFuture of Work

From Insight to Impact: Re-Imagine HR Through Data Intelligence and WorkTech

Vincent DupuisAirbusVP HR Digital & AI
Description
This session explores the boldest opportunities and toughest challenges in using analytics, Agentic AI and automation to build more intelligent, adaptive, and human-centric organizations. Key takeaways: • 'Self-Service, Embedded, Built' model to source your WorkTech capabilities. • 'Automate, Augment, Transform' framework to orchestrate your AI and agentic transformation priorities. • Address the "Human Paradox" to ensure your advanced tech stack enhances, not diminishes, human value. • Build the blueprint for your future, AI-Enabled Operating System for HR.
Stage 5 - Talent | SO5
Oct 22, 2025
9:30 AM10:00 AM
Company CultureStrategy and Leadership

The Missing Middle: Rebuilding Manager Confidence and Capability in a Changing World

Sandrine GirszynGIE AXAChief Human Resources Officer - AXA HeadquartersRachel BourneThe Shift Show Creator and Podcast Host
Description
As organisations adapt to rapid technological, social and structural change, the role of the middle manager has become both more critical and more complex. This session offers a candid look at how forward-thinking HR leaders are reimagining manager support and development, from emotional intelligence and coaching culture to AI fluency and inclusive leadership. We'll explore a practical case study of how one global HR team built a resilient, community-based approach to empowering managers with the tools, space and support they need to thrive. Learn how creating safe spaces for peer learning, embedding coaching capability and introducing AI into the flow of manager development can transform performance, wellbeing and retention, not just for managers, but across the organisation. Key takeaways: • What managers really need in today's high-pressure environment • How to rebuild trust, connection and confidence in the manager role • Ways to embed AI into everyday manager development without losing the human touch • Strategies to reduce manager isolation and improve collaboration • The case for investing in prevention, empathy and inclusive practices at the middle level
Stage 3 - AI | SO3
Oct 22, 2025
9:30 AM10:00 AM
Artificial IntelligenceAutomation

The Silent Derailment of Digital Transformation in the AI Era: Uncovering the Emerging AI workforce Barrier No One Talks About

Alexandre AlvesUnilever Global IT Head of Business Architecture
Description
From a corporate perspective, what are AI and AGI, and what do they truly represent for the future of business? How must our behavioural archetypes and organizational structures, many of which have remained unchanged since the Industrial Revolution, be transformed to meet the demands of this new age? What are the critical pitfalls at stake, and how can they be effectively avoided? This conversation will address these pivotal questions, offering insights specifically tailored for Board members, Chief People Officers (CPOs), and HR Leaders who are at the forefront of this transformative journey. • Expose the silent workforce barriers that derail even the most well-funded digital transformations • Decode how legacy thinking and industrial-age structures obstruct AI-era progress • Anticipate the organisational mutations required to thrive in the age of AGI • Identify the critical errors HR leaders and boards must avoid to safeguard competitiveness • Reimagine leadership archetypes fit for an AI-led future of work
Stage 1 - Main Stage
Oct 22, 2025
9:50 AM10:15 AM
Artificial IntelligenceCompany CultureStrategy and Leadership

Human Intelligence: Powering AI with the Hidden Power of Recognition

Eric MosleyWorkhumanFounder, CEO & Board Member
Description
Unlike lagging metrics or passive monitoring, recognition data is voluntary, emotionally rich, and available in real time. It reveals what traditional systems miss: who's trusted, who's contributing, and what people are actually working on. As demand grows for meaningful human data to train and inform AI, recognition offers a constant, high-fidelity source of insight that scales with your workforce. In a world where technology levels the playing field, people and the signals they generate will shape success. • Why most HR data limits the effectiveness of AI in the workplace • How real-time, crowd-sourced data reveals hidden insights into performance and leadership • How recognition signals help surface future leaders and clarify team focus • What it takes to move from hype to real impact with AI in people strategy
Workhuman
Stage 3 - AI | SO3
Oct 22, 2025
10:05 AM10:30 AM
AutomationFuture of WorkOrganizational Design

AI Angst: The Emotional Cost of Innovation, Unveiling New European Research at UNLEASH World 2025

Erin EatoughFractional InsightsChief Science Officer & Principal Advisor
Description
As AI adoption accelerates, a quieter crisis is emerging: anxiety, resistance and emotional fatigue across European workplaces. While leaders tout the promise of AI, a growing disconnect between vision and workforce sentiment is threatening transformation success. This exclusive UNLEASH World presentation unveils new European research combining behavioural science, cultural diagnostics and psychological ergonomics to unpack the true challenge of integrating AI: the human one. Drawing on cross-industry insights, US to EU comparative data, and fresh case examples, this session will help HR and transformation leaders understand how to foster trust, manage risk appetite, and redesign work environments where people, not just systems, can thrive Key Takeaways: • Exclusive European findings: new data on emotional responses to AI in the workplace • Why trust, identity, and risk appetite are now the core blockers to AI integration • Introducing "psychological ergonomics" as a new framework for AI readiness • Lessons from the DOGE transformation effort: what goes wrong when efficiency trumps empathy • What's next: practical steps for leaders to close the empowerment gap and lead human-centered change
Stage 5 - Talent | SO5
Oct 22, 2025
10:05 AM10:30 AM
Artificial Intelligence

Maximum Business Impact: Merck's Blueprint for AI Upskilling at Scale

Alexis SaussinanMerck GroupGlobal Head, People Insights & Effectiveness
Description
Most organizations talk about AI transformation but struggle to move beyond pilots to actual workforce capability. Merck Group solved this by creating scalable upskilling strategies that prepare leaders and employees to leverage AI effectively. They'll share their framework for responsible AI implementation that drives tangible business outcomes and builds a truly skills-powered workforce. Attendee Benefits: • Learn Merck's approach to AI upskilling that goes beyond technical teams to the entire workforce • Get their methodology for measuring real business impact from AI training investments • Discover how to implement responsible AI practices while scaling capability • Walk away with strategies for moving from AI experimentation to enterprise-wide results
Phenom
Stage 2 - HR Reinvention | SO2
Oct 22, 2025
10:05 AM10:30 AM
Artificial IntelligenceStrategy and LeadershipTransformation

Powering People: Building a High-Performance Culture in the Age of AI

Dr. Charles-Henri Besseyre des HortsHEC ParisProfessor EmeritusKerry DryburghbpEVP - People, Culture and Communications
Description
In a volatile economic climate and amid rapid AI-driven change, Kerry Dryburgh will reveal how bp is balancing cutting-edge technology with a relentless focus on human capability. Drawing on lessons from her experience leading employees across 60 countries, she will share how bp is unlocking talent potential and preparing for the future of energy. Key takeaways: • The economic and industry forces driving bp's transformation. • How AI and automation are being adopted without losing the human edge. • Leadership strategies that inspire adaptability and resilience in a legacy-rich organization. • bp's approach to building a high-performance culture • Developing future-ready skills for thriving in a fast-evolving market.
Stage 4 - Worktech | SO4
Oct 22, 2025
10:05 AM10:30 AM
Data and AnalyticsSkills Development

Skills at Scale: Capgemini’s Blueprint for a Skills-First Future

Anne LebelCapgeminiChief Human Resources Officer
Description
Capgemini is tackling rapid skills disruption with a global, data-driven strategy powered by AI and workforce insights. Learn how they're aligning talent with business priorities, enabling internal mobility, and scaling workforce transformation across 340,000+ employees. Explore Capgemini's end-to-end skills strategy: • Learn how AI and data are used to identify, develop, and deploy talent at scale across 340,000+ employees in a global organization. • Align talent with business priorities: Discover how Capgemini connects skills development to strategic workforce planning to stay agile and responsive in a rapidly evolving market. • Unlock internal mobility through a skills-first lens: Gain practical insights into how Capgemini empowers employees with personalized career pathways, targeted upskilling, and cross-functional mobility.
SAP SuccessFactors
Spotlight 2 | Room E7
Oct 22, 2025
11:00 AM11:15 AM
HR TechnologyPayroll

Tap Into Global Talent: Hire, Pay, and Scale International Teams, Friction Free

Johanna SylvanderMultiplierGlobal Employment Solutions Leader, EMEA
Description
The future of work is global, but building and scaling teams shouldn’t drain time or resources. This session unpacks how forward-thinking HR leaders are using a single platform to hire, manage, and run payroll for international teams faster, more compliantly, and cost-effectively. You’ll walk away with practical insights to help you: • Learn how to onboard and pay global talent with a single system, no vendor sprawl, no compliance risk. • Discover how a single platform can streamline global hiring, payroll, and team management, saving time, cost, and operational complexity. • See how smart payroll features give you full control and transparency over every payment cycle. • Understand how visibility into headcount, gross-to-net, and cost center data can support smarter workforce decisions.
Multiplier
Innovation Stage | Showfloor
Oct 22, 2025
11:00 AM11:15 AM
Artificial IntelligenceEmployee Experience and Engagement

The Elephant in the Room: 3 ways EX is Changing in the ChatGPT Era

Frank WolfStaffbaseCo-Founder / Chief Strategy Officer
Description
It's time to face the elephant in the room. Employees' digital expectations are higher than ever, and organizations need to find ways to improve the employee experience. In this short session, we'll explore how Staffbase supports HR leaders on the path to adopting AI strategies that work for the workforce. From 1:1 personalization to conversational information access to real-time sentiment insights, Staffbase helps you cut through the noise to transform everyday moments and boost engagement. Attendee Benefits: • Uncover how HR leaders can make the shift from 1:many to 1:1 experience at scale • See how to remove friction from an employee's everyday life, especially for the frontline • Explore how AI-powered analytics helps you understand if change programs are truly effective • Get ideas for turning hype into impact as you integrate AI into your employee experience strategy
Spotlight 3 | Room E8
Oct 22, 2025
11:00 AM11:15 AM
Artificial IntelligenceTransformation

Unlocking Team Performance in an Age of AI

Kelly AlgierSpeexxHead of Coaching Science
Description
Drawing on research and real-world insights, this session reveals the invisible patterns that drive (or derail) collaboration, communication, and performance. HR leaders will walk away with a deeper understanding of what truly makes teams tick, and practical strategies to lead them toward lasting success.
Speexx
Spotlight 1 | Room E6
Oct 22, 2025
11:00 AM11:15 AM
Artificial IntelligenceTalent Acquisition

Why Humans Still Matter in an Agentic AI World

Lara AlbertSAP SuccessFactorsChief Marketing Officer
Description
Explore how AI capabilities within SAP SuccessFactors enable you to: • Get conversational support for goal setting, feedback requests, job description creation and more with Joule, our AI copilot • Identify skills gaps, predict trends and demands, and personalize recruiting, learning and development to close skills gaps • Gain critical people and business insights for more data-driven decision making • Leverage AI agents to help your teams work faster and smarter, with tools to easily govern and monitor them 5. Continuously optimize experiences across the employee lifecycle to improve satisfaction and retention
SAP SuccessFactors
Innovation Stage | Showfloor
Oct 22, 2025
11:20 AM11:35 AM
Artificial IntelligenceSkills Development

THE CRITICAL ROLE OF DATA IN WORKFORCE TRANSFORMATION.

Description
In her 15-minute power talk, TechWolf CPO Yasamin Karimi will show how TechWolf is building that foundational data layer for workforce transformation, and will share some key customer learnings after +50 skills and workforce programs.
TechWolf
Spotlight 2 | Room E7
Oct 22, 2025
11:20 AM11:35 AM
Artificial IntelligenceAutomation

The New World of Work: Rethinking Roles, Tasks, and Technology

Ben CorbettBeameryProduct Lead
Description
As AI redefines work, resilient organizations are rethinking job design by breaking roles into skills and tasks so they can determine who – or what technology – is best suited to support their ability to achieve their business goals in a rapidly evolving landscape. Beamery helps you move from static roles to dynamic workforce models. • Get clear visibility into the skills and units of work – or tasks – required for roles to have the desired business impact • See which tasks across your organization are best-suited for automation; gain the intelligence you need to future-proof your workforce plans • Use up-to-the-minute data views to model workforce scenarios that account for automation, M&A, redeployment, reskilling, geographic expansion, and more • Experience the support of an agentic AI consultant that can quickly and easily customize the product experience to meet your unique needs
Beamery
Spotlight 3 | Room E8
Oct 22, 2025
11:20 AM11:35 AM
Artificial IntelligenceLearning and Development

The Rise of Human-Centered Leadership in the AI Era

Description
Ignite a culture where creativity thrives and every voice fuels innovation. Tap into the power of "All In" leadership where head, heart, and gut align to spark deeper connection, shared trust, and bold co-creation. This isn't just leadership development it's a shift toward purpose, possibility, and unleashing the brilliance within and between us. Breakthrough leadership starts here. • Discover how to build stronger leaders who are "All In" leading with strategy, empathy, and instinct so they can inspire teams and drive results. • Learn how CORE assessments reveal untapped leadership potential, and how to turn insight into real action. • See how integrated workshops transform leadership mindsets from managing tasks to co-creating innovation with their teams. • Find out how to personalize development at scale without losing the human touch. • Walk away with a proven framework that connects leadership growth directly to performance, engagement, and business impact.
Human Edge: Talent assessments & solutions that understand people, not just roles.
Spotlight 1 | Room E6
Oct 22, 2025
11:20 AM11:35 AM
HR Technology

The Rise of Skills Agents: Turning AI into Real HR Impact

Paul CourtaudNeobrainChairman
Description
Today’s reality is brutal for HR. Leaders are drowning in requests, buried under repetitive tasks, and stripped of the time to be truly strategic. Employees, meanwhile, face a maze of digital tools but little real support for building skills or growing their careers. That ends now. Enter NeoAgents. Not another AI promise, but a new generation of agentic AI built to act where it matters. For HR, NeoAgents are smart, invisible assistants that remove the fastidious work and give time back for strategy. For employees, they live inside the tools they already use every day turning each interaction into an opportunity for skills growth and career development. In this session, Paul Courtaud reveals how NeoAgents transform AI hype into measurable HR outcomes, with live demonstrations and real-world use cases that prove their impact on both organizational capacity and employee potential.
Neobrain
Stage 4 - Worktech | SO4
Oct 22, 2025
11:30 AM11:55 AM
Artificial IntelligenceEquity and InclusionHR TechnologySkills DevelopmentTalent Management

Building Inclusive & Dynamic Workplaces Through HR Tech Adoption & Governance

Kyle LagunasKyle & CoFounderAmelia IrionAir LiquideGroup Human Resources Vice President
Description
The future of HR technology goes beyond digitising processes it must enable consistent, transparent and inclusive talent management while being governed with rigour. From skills-based performance systems to AI-powered career profiles, HR leaders have the chance to move away from assumptions and networks toward fairer, data-driven opportunities, but sustainable success depends on adoption, trust and governance. This fireside chat will also unpack how global HR teams can govern AI responsibly, applying charters, ethical guardrails and accountability measures to balance innovation with fairness. • Build inclusive recruiting systems that focus on skills and capabilities • Introduce performance management tools that provide consistency, transparency and equitable assessment across teams • Use career profiles and dialogue platforms to give employees a stronger voice in shaping their career journeys • Embed ethics and governance into HR tech rollouts are applied inclusively, transparently and with accountability • Foster greater trust in adoption by involving employees early and embedding transparency
Stage 3 - AI | SO3
Oct 22, 2025
11:30 AM11:55 AM
Artificial IntelligenceLearning and DevelopmentSkills Development

Culture, Quantified: How AI Is Redefining the Way We Measure Organisational Culture

Don SullMIT Sloan School of Management Professor of the Practice
Description
Culture is often treated as soft, unmeasurable or 'just there'. However, in today's competitive environment, that's a missed opportunity. In this session, discover a new approach: using AI to analyse millions of employee reviews to surface how culture works in practice. How AI can quantify over 200 cultural factors, from psychological safety to bureaucracy, and reveal how they influence everything from innovation to employee retention. He also tackles the myth of the 'perfect culture', pinpointing how to identify your unique value creation and how that aligns with the people you want to attract and keep. Key Takeaways: • Learn how AI can give you real-time insight into cultural strengths and risks • Understand how to measure and manage culture like any other business-critical metric • Move beyond values statements to what truly drives behaviour when no one's watching • Why your culture is your operating system: how to manage it with data, not guesswork • Gain a practical framework to align culture with strategy, employee experience, and performance • Hear how other leading firms are embedding culture into hiring, promotion, and leadership
Stage 2 - HR Reinvention | SO2
Oct 22, 2025
11:30 AM11:55 AM
Artificial IntelligenceHR Technology

Nurturing People at the Virgin Group: How To Embrace Human-Centric Leadership in a Data-Driven World

Nikki HumphreyVirgin GroupChief People Officer
Description
This session also delves into how Virgin's commitment to nurturing human connection continues to foster an inclusive environment where everyone feels valued and enabled to perform at their Virgin best. The goal is to inspire organizations to embrace human-centred principles and not underestimate the value of their people in an AI-driven world. • The heritage of the Virgin brand and its history, creating an inclusive and flexible workplace. • Empowering people to work hand-in-glove with AI and technology and how this contributes to a competitive business advantage. • Nurturing an inclusive culture, where everyone feels welcome and their individual needs are supported. • How meeting people's individual needs can have a positive impact on customer experience, people experience and leadership • How Virgin is embracing a human-centric approach at every given opportunity, e.g. through fair change hiring, candidate choice, trailblazer leadership development and growing dyslexic talent. • How a human-centric approach can better support leaders to drive the business forward at a time of immense geopolitical change and challenge.
Stage 5 - Talent | SO5
Oct 22, 2025
11:30 AM11:55 AM
Artificial IntelligenceStrategy and LeadershipTalent ManagementTransformation

Rebooting Lloyds Banking Group – Teaching an Old Horse New Tricks

Sharon DohertyLloyds Banking GroupChief People & Places Officer
Description
How do you reboot a 300-year-old institution into the UK's biggest fintech? Sharon Doherty shares how Lloyds Banking Group is rapidly reshaping its organisational capacity, capabilities, and culture. • Teaching an old horse new tricks to better serve 28 million customers • Fast-paced change across systems and behaviours, with early symbols and amplified storytelling • Thoughtful, scaled adoption of AI • A turnaround in talent strategy—faster forward, with some tough love • The evolving role of People and Places in continuous, scaled transformation
Stage 6 - Experience | Room W5
Oct 22, 2025
11:35 AM12:00 PM
Employee Experience and EngagementCompliance and Regulation

Digital Employee Experience in Your Digital Workplace Strategy

Andreas MayerING Director Employee Experience & Operational Excellence
Description
• Why DEX is so important: enhancing productivity, engagement, and overall business performance • What are the outdated approaches which fail to address the flexibility and personalization employees need? • How polarizing technology is as it relates to employee engagement. The right tools can empower employees, while the wrong ones create frustration and disengagement • Key components of the digital workplace : A holistic framework that ensures a seamless, efficient and satisfying work experience • Insights, strategies and best practices to build a thriving digital workplace
Stage 9 - Collaboration | Room W8
Oct 22, 2025
11:35 AM12:00 PM
Artificial IntelligenceStrategy and Leadership

Leaner, Fitter, Quicker: How SMEs Are Powering Resilient, AI Ready Growth

Kyle Forrest DeloittePrincipal, Human CapitalÖzge KorkmazSipay Chief Human Resources Officer
Description
Resilience is not just about reacting to shocks, but about anticipating weak spots and closing them before they hold back growth. The HR Function Health Check is one tool helping SMEs identify pain points, align processes with best practices, and make targeted improvements without committing to a costly full-scale transformation. Expect candid discussion of where things go wrong during long transformations, from poor portals and siloed decision-making to slow system updates. More importantly, you will hear how successful SMEs overcame these barriers, restructured teams, and used AI and data to improve agility, collaboration and employee experience. Takeaways: • Breaking down silos by creating stronger HR, IT, Finance and Operations collaboration • Recognising typical mistakes in HR transformation and how SMEs have overcome them • Deploying AI quickly while maintaining employee trust and protecting culture • Using rapid HR Function Health Checks to spot gaps, align processes and unlock quick wins • Building resilient structures that support faster, better informed decisions • Real world SME case studies on resilience: what worked, what didn’t, and how to recover
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