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Stage 4 - Worktech | SO4
Oct 22, 2025
2:00 PM2:25 PM
Future of WorkHR Technology

A New Era for the People Function, A New Era for People

Asmus KommMcKinsey & CompanyPartnerJulian KirchherrMcKinsey & CompanyPartnerCharlotte SeilerMcKinsey & CompanyAssociate Partner
Description
Asmus, Julian, and Charlotte will share cutting-edge insights and implications for the future of people management, including strategies for creating significant business value in a new human and agentic world. Don't miss this opportunity to gain valuable perspectives on the impact of agentic AI and technology on the people function of the future, and how to prepare your organization for the changes ahead.
McKinsey & Company
Stage 4 - Worktech | SO4
Oct 22, 2025
2:00 PM2:25 PM
HR TechnologyTransformation

Beyond the Bot: Mapping the Agentic AI Ecosystem and What It Means for HR

David FrancisTalent Tech LabsVice President, Research & Product
Description
Agentic AI is fast becoming the next frontier in HR transformation, but too many leaders are flying blind. From onboarding bots to reasoning agents, a new layer of digital workers is quietly taking shape on top of legacy platforms like Workday and SuccessFactors. In this revealing session, David Francis, Head of Research at Talent Tech Labs, draws from a major new research initiative to map out the evolving agentic landscape. He'll explain what's really happening inside the enterprise, not vendor demos or future hype, but live deployments, governance challenges, and early lessons learned. With clarity, candour, and sharp market insight, this session will give HR and IT leaders the knowledge they need to take action now before the pace accelerates further. • Understand the agentic AI stack and how it integrates with your existing HR tech ecosystem • Learn what types of AI agents are emerging in real enterprise use cases and which are still aspirational • How to spot the difference between automated gimmicks and scalable value • Discover early lessons from implementation, governance pitfalls and where to start • Leave with a clearer framework for evaluating agent-readiness and preparing your HR function for this shift: Examples of different applications from real Case Studies
Stage 2 - HR Reinvention | SO2
Oct 22, 2025
2:00 PM2:25 PM
Employee Experience and Engagement

Keeping People for the Long Run: How Marriott Built a Culture That Lasts

Katharine CoombesMarriott InternationalVice President, Talent Acquisition & People Brand EMEA
Description
Marriott's story is a reminder that retention isn't about gimmicks, it's about genuine growth. By putting people first through development, recognition and clear career pathways, the company has built a culture of trust, loyalty and longevity in one of the world's most high-turnover sectors. This session breaks down the steps Marriott took and what any organisation can adapt to build lasting engagement from within. Key Takeaways: • Start with trust: show people they matter beyond their job title • Grow from within: promote, mentor, and develop continuously • Celebrate the long haul: reward contribution and loyalty early and often • Working effectively with unions and labour relations globally • Keep the path clear: make career progression visible and real • Build purpose, not perks: meaningful work beats short-term benefits
Stage 5 - Talent | SO5
Oct 22, 2025
2:00 PM2:25 PM
Artificial IntelligenceTalent Management

Luxury Talent Mobility: From Career Compass to Cross-Market Growth

William RichardsChristian Dior CoutureVP, Talent Acquisition and DevelopmentLaura ParkesLouis VuittonSenior Vice President, Talent and Development
Description
In this session, William Richards and Laura Parkes will discuss how they are shaping and implementing agile, inclusive, and skill-focused talent strategies, addressing both opportunities and challenges. Key Takeaways: • Leveraging the LVMH ecosystem and driving transparency in internal talent mobility, to promote a more open and equitable workplace. • Using a global, cross-functional approach to cultivate diverse and dynamic career trajectories. • Employing short-term mobility assignments as valuable global talent development tools. • Aligning individual career goals with overarching business objectives.
Stage 7 - Talent Acquisition | Room W6
Oct 22, 2025
2:00 PM2:25 PM
Data and AnalyticsTalent Acquisition

Raising the Bar: Uber’s Quality of Hire overhaul for Sales & Engineering

Ana RecioUberVice President, Global Talent Acquisition
Description
What happens when you make quality - not speed - your hiring north star? At Uber, they rolled out a data-driven Quality of Hire (QoH) initiative to help move better candidates forward, streamline the hiring process, and drive stronger outcomes for the business. In this session, Uber's VP of Talent Acquisition shares the strategy, the results, and the lessons learned. You'll learn: • How Uber defined and operationalized Quality of Hire for two high-impact orgs • The Sales assessment that predicted higher quota attainment and lower attrition • How standardized processes led to better BI-to-offer rates • The recruiter and hiring manager tools that improved funnel conversion and candidate experience • What we're iterating on next—from case studies to competencies
Stage 8 - Skills | Room W7
Oct 22, 2025
2:00 PM2:25 PM
Learning and DevelopmentSkills Development

The All-in-One Skill Strategy Accelerating Employee Growth and Global Talent Agility

Ilja BitterlingDeutsche TelekomVP Skills Intelligence & Performance Management
Description
Ilja Bitterling shares Deutsche Telekom's journey from rudimentary skill management to a fully integrated, skill-powered talent ecosystem. Rather than starting with isolated initiatives, Telekom took a bold, holistic approach - embedding skills into every major talent process from day one. The key insight: to unlock the full potential of skill data, it must first create tangible value for employees. By aligning skills with career growth, internal mobility, and cross-border collaboration, Telekom is reshaping how the business develops and deploys talent across more than 100,000 employees. Key Takeaways: • Why traditional skill management efforts often fail to engage the workforce • How embedding skills into recruiting, learning, and staffing delivers impact • The role of skills in supporting internal mobility and global teamwork • What it takes to scale a skill-based strategy across a complex, global organization
Stage 3 - AI | SO3
Oct 22, 2025
2:00 PM2:25 PM
Artificial IntelligenceRisk, Compliance and Regulation

Why Most AI Projects Fail to Deliver: And How to Make Yours the One That Does

Ravi JaySanofiGlobal Head of Agile CoESyed Ali AbbasHelloFreshVice President of People – International Markets and HRBPGary A. Bolles Singularity UniversityGlobal Fellow for Transformation
Description
In a world where AI promises to transform work, too many initiatives still fail to deliver real return. Join senior leaders from Sanofi and HelloFresh as they unpack the reasons why AI projects often underperform and share what it takes to build AI that works. From navigating in-house challenges to adopting agentic AI that plans and executes, this session dives into the practical starting points for AI success. We'll explore how to prioritize projects for fast impact, avoid common pitfalls and build AI strategies that are not just scalable but sustainable. Whether you're leading an HR transformation or curious how AI affects your individual role, this is a must-attend session for anyone seeking to unlock real value from AI, both for your team and your own development. Key Discussion Points: • Why most AI efforts underdeliver and how to avoid the same fate • How Agentic AI changes the game in HR and workforce applications • Where to start: High-impact use cases and quick wins • The importance of defining and measuring real ROI not just efficiency or cost savings • Why quality data in = quality outcomes out • How to engage middle managers early to gain trust and drive adoption • How to align AI investments with both team goals and individual growth • Building for now and the future: Realistic, scalable AI architectures
Spotlight 3 | Room E8
Oct 22, 2025
2:10 PM2:25 PM
Data and Analytics

How Technology Is Transforming the Benefits Management Landscape

Richard GeldardMercerCommercial Growth DirectorOlivia SuggettMercerProposition & Innovation Manager
Description
Benefits of Attending: • Gain insights into the latest technology trends shaping benefits management • Understand strategies to navigate complex benefits challenges with digital tools • Learn cost-control techniques enabled by innovative benefits technology • Discover practical approaches to enhance benefits program efficiency and employee experience
Mercer Marsh Benefits
Spotlight 1 | Room E6
Oct 22, 2025
2:10 PM2:25 PM
Artificial IntelligenceCompensation and BenefitsCost SavingsEmployee Experience and EngagementFuture of WorkHR TechnologyTalent AcquisitionTotal RewardsWellbeing

Redefining Total Rewards

Assia DahamnaAonEMEA Human Capital Commercial LeaderAndrew CunninghamAonEMEA Human Capital Chief Client OfficerAxel de BillyDanoneSenior Vice President of Total Rewards & HR Corporate Governance
Description
Findings from a recent survey carried out by Aon indicate that employees want total rewards and benefit experiences tailored to their individual needs. Personalisation is no longer a trend; it’s an expectation. However, employers must get the balance right between providing an EVP that aligns with employees’ expectations but supports practical needs across areas such as health/medical coverage, career and skills development and retirement savings. • This session will provide HR leaders with a clear understanding of current employee sentiment, strategic challenges and actionable approaches to align total rewards with business objectives and build growth-ready workforces. • Danone will present the key highlights and objectives of their Five Pillar People Strategy, detailing the approaches undertaken and the outcomes achieved.
AON
Innovation Stage | Showfloor
Oct 22, 2025
2:10 PM2:35 PM
Artificial IntelligenceCompliance and Regulation

Responsible AI Agents, Real Results - Smarter Hiring Starts Now

Lena RogovaICIMSProduct Portfolio Director, AI/ML
Description
• Responsible AI Agents, Real Results: Smarter Hiring Starts Now • Responsible AI in the hiring lifecycle, emerging core principles and why should we bother • Transparency, explainability, and auditability in the new agentic world • Challenges and opportunities in enterprise Talent Acquisition and why does it still feel like the Wild West of AI? • What makes Agentic AI unique and how to future-proof what we develop today given the environment that changes so rapidly
iCIMS
Spotlight 2 | Room E7
Oct 22, 2025
2:10 PM2:25 PM
Artificial Intelligence

Transforming EX with AI: Driving Business Impact with Streamlined Resources

Sally WinstonQualtricsXM Strategy Experts LeaderKiri FisherQualtricsSolution Engineer EX
Description
The challenge is universal: Do more with less. Too often, this results in reactive 'fire-fighting', sacrificing time for proactivity. In this session, we'll demonstrate how Qualtrics AI scales personalised insights and action across your organization. Allowing your HR team to focus on proactively addressing key challenges and prove your EX strategy moves the needle for tangible business results. Key Takeaways for Attendees: • Learn how AI can scale action taking throughout every level of your business without additional HR resources • Shift from reactive feedback to proactive insights that help you anticipate workforce needs & trends. • Connect your EX initiatives to tangible business results, proving their value by boosting productivity and ROI.
Stage 7 - Talent Acquisition | Room W6
Oct 22, 2025
2:30 PM2:55 PM
Artificial IntelligenceTalent Acquisition

A New Era for AI in Talent Acquisition: From Roadmap Hype to Real Hiring Impact

Dr. Sven ElbertFosway GroupHead Analyst Services
Description
AI is no longer a distant promise in recruitment - it's here and it's reshaping how we hire. In this session, Fosway analyst Dr Sven Elbert cuts through the noise to explore how AI is tangibly transforming talent acquisition today. • Simplifying and accelerating hiring with AI-powered recruitment platforms • Leveraging GenAI, AI agents and orchestration to transform the hiring funnel • Decoding what's truly live, what works, and what's just vendor noise • Navigating AI provenance, compliance, and bias concerns in the European market
Spotlight 1 | Room E6
Oct 22, 2025
2:30 PM2:45 PM
Artificial Intelligence

AI in Hiring Is Accelerating – and so Are the Risks

Daniel BirkholmStarredFounder & CEO
Description
As AI accelerates across Talent Acquisition, new risks emerge; from bias and friction to declining candidate experience. In this 15-minute session, Starred CEO Daniel Birkholm explores how TA leaders can keep hiring healthy in the AI era by using feedback as a real-time guardrail to identify risks early, maintain fairness, and improve quality through smarter, data-driven decisions.
Starred
Stage 5 - Talent | SO5
Oct 22, 2025
2:30 PM3:00 PM
Artificial IntelligenceTalent Management

Inside HR Tech’s Biggest Shake-Up

Rebecca CarrSmartRecruitersCEONima Sherpa GreenUNLEASHEditor-in-ChiefLara AlbertSAP SuccessFactorsChief Marketing Officer
Description
If you’re investing in TA or HCM as a HR practitioner, this is the must-attend session of the year. Hear directly from SAP and Smart Recruiters’ top leadership on the vision and strategy driving this industry-defining acquisition and how it will translate into new opportunities and value. “In the age of AI and automation, what an amazing moment to raise the bar in this space, and lead the market,” SmartRecruiters CEO Rebecca Carr tells UNLEASH. SAP SuccessFactors and SmartRecruiters will also share how they will connect their portfolios to deliver richer, more personalised candidate experiences and enable measurable business outcomes from technology investments. Don’t miss access to these top-level access leaders shaping the future of work. Be sure to stay for the Q&A in this exclusive UNLEASH World session.
SAP SuccessFactors
Stage 4 - Worktech | SO4
Oct 22, 2025
2:30 PM3:00 PM
Employee Experience and Engagement

Real-World HR Acceleration at Biocodex with Workday

Catherine PerretBiocodexChief People & Communication Officer
Description
Join us for an in-depth case study of HR acceleration. This session shares the real-world story of why Biocodex chose to move to Workday. You'll learn about their decision-making process, their implementation journey, and the impressive results they've achieved so far, from enhanced efficiency to a transformed employee experience.
Workday
Stage 3 - AI | SO3
Oct 22, 2025
2:30 PM3:00 PM
Artificial IntelligenceEmployee Experience and Engagement

Reimagining Employee Experience in the AI Era

Pieter NeethlingNovartisGlobal Head of Knowledge Management Technology
Description
In an era of digital overload, delivering a human-centred experience requires more than good intentions—it demands intelligent design, behavioural insights, and seamless integration. This session explores how Novartis is using AI to simplify employee support and services while reduce operational strain. Key Takeaways: • Reducing ticket volume through smart deflection and self-service • Shifting from fragmented systems to a unified employee experience • Encouraging behavioural change without increasing burden Aligning HR, IT, and COEs on a shared support vision
ServiceNow
Stage 6 - Experience | Room W5
Oct 22, 2025
2:30 PM2:55 PM
Employee Experience and Engagement

Stop the Gen Z Drain: How Betsson is Shaping the Next Generation of Leaders

Lena NordinBetsson GroupChief HR Officer
Description
Attracting Gen Z is no longer the hard part ... keeping and developing them into leaders is the real challenge. With 90% of Betsson's workforce made up of Gen Z and Millennials, retention and leadership succession became a board-level issue. Rather than accept high churn as inevitable, Betsson invested strategically to uncover what motivates younger employees and designed programmes to accelerate their growth. From fast-tracked career paths and leadership development to wellbeing support, hybrid flexibility, and community-building, Betsson treated these not as perks, but as essential levers of both retention and leadership development. This session explores how aligning investments with Gen Z expectations has created a sustainable talent pipeline, delivering measurable ROI, from reduced attrition costs to a new generation of leaders ready to step up. Key Takeaways: • Why developing Gen Z into future leaders is both a retention strategy and a long-term business advantage • How Betsson uncovered what Gen Z really values and used it to shape future leaders • The link between accelerated career paths, leadership training, and long-term loyalty • How wellbeing, coaching, and mentoring build both stronger leaders and higher productivity • Why investing in community, culture, and belonging fuels retention and leadership readiness • Practical examples of social initiatives and innovations that don't just engage employees but cultivate a leadership-driven community and corporate vibe
Innovation Stage | Showfloor
Oct 22, 2025
2:30 PM2:55 PM
Employee Experience and Engagement

The Trillion Dollar Question: How To Win When Everyone’s Tuning Out?

Angela WiesenmüllerMentimeterStrategic Director
Description
Work isn't working. Engagement is down, performance is suffering, and most solutions miss the mark. In this session, we'll unpack why people stop caring and share a simple, science-based approach to spark engagement in meetings, trainings and beyond. • Why traditional approaches to engagement often fail and what to do instead • Neuroscience and learning theory behind "the power of participation" • A simple approach to drive inclusion, memory, and collaboration • How global organizations are scaling this approach • Immediate tactics HR leaders can use to improve learning and performance
Mentimeter
Spotlight 2 | Room E7
Oct 22, 2025
2:30 PM2:45 PM
Artificial Intelligence

Unlocking the DNA for Work: The Hidden Foundation Behind Building Transparent, Equitable & High-Performing Organisations

Sara HillRoleMapperFounder & CEO
Description
Skills, tasks and AI-driven transformation are reshaping how work is designed and delivered while deconstructing jobs into skills and tasks unlocks agility and innovation. With pay transparency legislation driving new demands on job data, these strategies can only succeed if anchored in robust, auditable job architecture that ensures fairness and governance. In this session, Sara Hill, CEO of RoleMapper, explores the paradox facing every enterprise: • The need for dynamic, flexible models to keep pace with AI, new skills, and constant workforce change. • The simultaneous demand for structure and governance to ensure pay transparency, equity, and defensible compensation decisions
RoleMapper
Stage 2 - HR Reinvention | SO2
Oct 22, 2025
2:30 PM3:00 PM
Artificial IntelligenceHR Technology

Using Culture to Power the AI Mindset: A People-First Playbook from Sanofi

Raj VermaSanofiChief Culture, Inclusion + Ex Office
Description
This is a session about storytelling that makes everyone feel like the protagonist, because when people see themselves in the journey, transformation becomes personal. Key Takeaways: • How creating the right employee experience cultivates values-based behaviours and drives strategic initiatives • How Sanofi is using recognition to activate values and drive growth • Why HR must co-lead on every digital journey • A model for integrating culture, inclusion and employee experience into every digital touch point
Workhuman
Stage 6 - Experience | Room W5
Oct 22, 2025
3:00 PM3:25 PM
Artificial Intelligence

How Orange Business Designed a GenAI-ready Transformative Upskilling Pathway Better Mapped to Employee Aspirations

Laurent AufilsOrange BusinessChief People Officer
Description
This case study reveals how Orange Business made learning a core part of its Employee Value Proposition, creating a workforce ready for technological and market disruption, including the rise of GenAI. While the World Economic Forum warns 1.1 billion jobs will be transformed this decade, we built a comprehensive skills program spanning our entire client value chain: Sell, Design, Build, Run. By putting employee experience at the heart of this growth journey program, Orange Business overcame resistance, boosted retention, and enhanced its attractiveness as an employer, while empowering employees with both technical and human skills that translate directly to business results. • Future-critical and GenAI-driven skills mapped to employee aspirations • Soft skills focus: team leadership, public speaking, and growth through new experiences • Overcoming regional differences in motivation (certifications vs. intrinsic growth) • Addressing manager resistance around time and budget for learning • EVP impact: increased retention, engagement, and employer attractiveness • A repeatable framework: How organizations can embed upskilling, reskilling and certification into employee experience at scale
Stage 3 - AI | SO3
Oct 22, 2025
3:00 PM3:30 PM
Artificial Intelligence

What You Must Do Next About AI: Action Items For You and Your Organization

Gary A. Bolles Singularity UniversityGlobal Fellow for Transformation
Description
As we wrap up the track, it's time to focus on action. This closing session cuts through the noise to deliver a focused roadmap for integrating AI into HR, ethically, strategically, and with people at the core. Learn what you and your organization must do now to stay ahead. Key Takeaways: • The top 5 priorities for HR leaders as AI adoption accelerates • Where and how to apply AI in core HR functions • Which tasks and decisions should stay human-led and how to safeguard them • Practical ways to measure AI's impact on experience, equity, and performance
Stage 1 - Main Stage
Oct 22, 2025
3:50 PM4:25 PM
Artificial IntelligenceFuture of WorkHR Technology

New Frontiers: Workforce Planning in the Age of AI

Mick CollinsSAP SuccessFactorsVice President, Go-To-MarketRussell KloskDeloitteManaging DirectorNancy Estell ZoderOracleGroup Vice President, Oracle Cloud Product StrategyBen PierceWorkday General Manager, Planning Business Unit
Description
As every company and every function grapples with questions on how AI is changing the nature of work the need to both forecast what those potential changes are, and then model out both how, when and at what costs those changes impact the workforce has never been more important. This has given rise to a growing demand, driven by the business, for Operational and Strategic Workforce Planning. The need for core HCM systems to cull data from HR, Finance, Operations, Procurement and External Data sources and provide tools to model this is one of the fastest growing areas of HRIT. On this panel, Deloitte along with SAP, Oracle and Workday will all join us to talk about what there customers are asking for and what trends they are seeing in Workforce Planning.
Stage 1 - Main Stage
Oct 22, 2025
4:30 PM5:00 PM
Artificial IntelligenceAutomationFuture of Work

The Future of Work in the Age of AI and How HR Should Respond

Daniel SusskindKing’s College LondonResearch Professor in Economics
Description
Every day we hear of advances in AI, with new systems - from ChatGPT to Claude to Gemini - taking on activities that, until recently, we thought only human beings alone could ever do: writing effective code and drafting compelling documents, designing beautiful buildings, and diagnosing medical illnesses. What does all this progress mean for the future of work? It is one of the greatest questions of our time. And in this optimistic and pragmatic talk, Daniel Susskind explores what lies ahead, drawing on his best-selling books, 'The Future of the Professions' and 'A World Without Work.' He describes how, in the future, we will neither need nor want professionals - accountants, lawyers, doctors, teachers, architects, the clergy, consultants, and many others - to work as they did in the 20th century. And he sets out how HR can prepare us all to flourish in the decades to come.
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